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Can SMM make better customer satisfaction?
SMM:
The term social media marketing (SMM) refers to the use of social media and social networks to market a company’s products and services. Social media marketing provides companies with a way to engage with existing customers and reach new ones while allowing them to promote their desired culture, mission, or tone.
EXAMPLE of SMM:
1:Ipsy (2.5m Followers) – Content that makes a connection. …
2:Loot Crate (737k Followers) – Know your audience. …
3:Desigual (922k Followers) – Bold, trendy and hashtag-friendly. …
4:Birchbox (601k Followers) – Love your followers and they’ll love you back.
SMM And its working:
Subscribers distribute information about the company and products and offer to join the group. People who have subscribed, reach the official website of the company and, having read it, makes purchases. You should constantly point the website out and make it unique.
Types of Social Marketing:
There are two types of social marketing.
1:Operational social marketing
2:Strategic social marketing
Operational social marketing:
Operational social marketing is used to change behavior Strategic social marketing
Social marketing is used to form new policies and development strategies.
Benefits of Social Media Marketing:
1:Increase brand awareness
2:Boost website traffic
3:Faster and easier content distribution
4:Regular interaction with the target audience
5:Industry, marketplace and competitor insights
SMM make better customer satisfaction:
Social media is a platform where we communicate, interact globally with each other. Social
media is an easy, convenient platform where humans interact. It is fastest than anything
else. Social media and social networking seem to play an important part in peoples lives around
the world. There are some who said whether it is improving or damage communication skills.
Sitting behind a computer communicating with friends can be easy and fun but can weaken a
person’s Itverbal communication skills. I will not only focus on the negative impacts on
communication because there are some positive impacts on communication through social
media. I will explore how social media and networking strengthens and weakens
communication. Social media is an increasing trend in the world today. Social media has been a
continual source of news, entertainment, and education for users around the world for more
than 20. People have availability of social media through the Internet by smartphones, tablets,
computers, and other mobile devices have made accessing information and connecting with
people a touch away in some cases.
There are many platforms of social media for the audience but in this modern era of the 21st
century but YouTube is the best social networking application. It is the largest search
engine. People upload more than 100 hours of video per minute to YouTube. It’s one of the best
ways to communicate to a wide audience, whether you’re promoting programs or providing
information to students. Video is a fast and effective way to convey your messages. People
respond learn well. Video is a perfect method for capturing the emotion and physical attributes
of what you’re promoting, people can never forget the things that they are seen with their
sight. Video is a great way to teach concepts that are not easily explained in text form. You can
show to your students through screen capture videos, live demonstration or even drawing on a
whiteboard. YouTube is highly optimized for mobile devices and the majority of students are
already using it.
As we are suffering from the pandemic. Many people become unemployed. Many are suffering
from the financial crisis. In this hour of need this social media platform with creating a sign of relief,
many are starting promoting their businesses online and their work. Many people help
the people by making vlogs and indicate the poor people so rich people can help
them.YouTube can also be helpful for students for their digital work. Learners can set up their
own channels, and then save projects there with the added value of attracting public feedback,
which in turn raises the standard of their work. This saved work can also be used on class blogs if
you have one. They can earn from this.
Facebook is also a very popular application among all people worldwide. With roughly 500
a million users worldwide, Facebook’s audience is vastly larger than any single news organization.
Its role is that a network for friends to share personal information to a way for people to share,
recommend and link together all kinds of information, including news. It is also popular for
online business among people globally. Nowadays people are using Facebook very much
Facebook is used for advertisement and for developing their business. Brands digitally posted
their products brusher for the advertisement of their business because nowadays every single
person registered on Facebook most of the apps are associated with Facebook like Instagram ,
WhatsApp . People use Facebook also for entertainment as well. That’s why people prefer
Facebook as well.
Twitter is an American microblogging and social networking service on which users post and
interact with messages known as “tweets”. Registered users can post, like and retweet tweets,
but unregistered users can only read them. People are connected with each other globally .
Politicaians also tweet on politics . Cricketers celebrties people from every field tweet and share
their thoughts .
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!